• Resolved Patrick

    (@pand0r)


    hey,

    on a multisite-instance (WP 6.7.2, Plugin 2.4.7) i had an issue with the plugin when it was enabled globally for the whole network.
    in the adminpanel the settings-page for disable-comments was looking weird and on one of the sites was a new comment waiting for approval.

    as a workaround i found, that if the plugin is not enabled globally but enabled in each site-instance itself, then everything works as expected.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi @pand0r,
    Greetings. Hope you are doing well.

    Regarding your query, this type of issue is not reported yet. But don’t worry. We will check the issue you mentioned and share an update with you ASAP.

    Thanks.

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi @pand0r,
    Greetings. Thanks for allowing me time. I really appreciate your patience.

    I have checked the issue with multisite with WordPress v6.7.2 and Disable Comments v2.4.7 but couldn’t find any issues that you mentioned. For reference please check this screencast – https://d.pr/v/8XnvYI

    I would like to suggest you to deactivate and delete the disable comments plugin and install again. Hope this will help you out. Also, it’s always good practice to use latest version of WordPress and plugins.

    Thanks and Regards.

    Thread Starter Patrick

    (@pand0r)

    @nayeem-ul-islam-nipun

    Thanks for checking that!

    Then perhaps the problem is caused by another plugin. When I find the time, I’ll create a clone of the affected live-page and then try to find the cause.

    When the plugin is network-enabled, the settings-page looks like this:

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi @pand0r,
    Greetings. Hope you are doing well. Thanks for your reply.

    Please take your time and check the plugin conflict. Share the update here. Also, you can update the WordPress version to the latest one.

    Thanks.

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hello there,
    Greetings! Hope you are doing well.

    We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?

    We would greatly appreciate an update.

    Thank you.

    Have a good day!

    Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hello @pand0r,
    I hope this message finds you well.

    It seems we haven’t received any further communication from you regarding your issue. Therefore, I’m assuming that the issue has been resolved. As a result, I’m marking this topic as resolved.

    Please remember that you are always welcome to open this topic if you have any questions or concerns at any time. We are always here to assist you further. 

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)

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