I don’t know if this is helpful but we need to send custom emails to event attendees leading up to an event and just purchased this add-on to accomplish that task:
https://theeventscalendar.com/products/promoter/
Thanks olivmich! Good to know about that.
I am hoping there is an option besides another add-on, but appreciate knowing about this.
Hi @wavewatcher, that’s a good question. Yes, as @olivmich should be possible with Promoter. See the URL here → https://theeventscalendar.com/products/promoter/
Moreover, you could customize the email template via a template override. Override this template src/views/tickets/email.php in your own theme by creating a file at [your-child-theme]/tribe-events/tickets/email.php. This is only one template and you can’t use multiple templates for the emails.
I want to note here that as per our Support Policy, we cannot provide full support for Customization or third-party integrations, even if we have a guide on our Knowledge base. It is still up to you as the end-user to implement this → https://theeventscalendar.com/knowledgebase/k/what-support-is-provided-for-license-holders/.
Since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Community guidelines in regard to our premium users.
Let me know if that helps.
best,
Abz
Hey Abz –
thanks for the reply. It sounds like if we have a paid subscription, we should open a support ticket for questions related to Calendar or Tickets…is that right?
It also sounds like there isn’t a built-in way in Tickets or Tickets Plus to have unique e-mails for different events and that Promoter might meet this need, yes?
I will look into the other suggestions you had as well.
Thanks!
Hi @wavewatcher, apologies for the delay here. Yes, you could contact us via the helpdesk for any Pre Sales queries. This is for us to follow the WordPress Community Guidelines regarding Premium Plugin questions.
Let me know if that helps.
Best,
Abz
Hey @wavewatcher, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.
Cheers,
Abz
