Multiple Issues

  • Resolved guruspeaker

    (@guruspeaker)


    7 years, 7 months ago

    I recently installed the give plugin but ran into the following issues:

    1) After installing the plug-in, my Font Awesome icons quit working. I tried disabling and even uninstalling but they never came back.

    2) I activated the “Anonymous” option but when I tested a donation and marked it as Anonymous, it still shows up on the Doner Wall.

    3) I activated Google Captcha in the give settings but the captcha doesn’t show up in the donation form.

    Any help would be much appreciated.

    Paul

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter guruspeaker

    (@guruspeaker)

    7 years, 7 months ago

    I got the Font-Awesome to work again. I’d like to have the anonymous but that’s not a deal breakers but I would really like Captcha to work.

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    7 years, 7 months ago

    Hi there,

    1) Regarding the anonymous donation, can you go to that donation detail screen and check whether the anonymous setting is enabled there or not? That’s highly unusual.

    2) Regarding the Captcha, we don’t actually support Captcha in our Give forms, only Akismet and a honeypot (which is on automatically). We do have a PHP snippet if users choose to implement it, but I’m curious where your Catcha setting is coming from exactly. Do you have other third-party plugins that are hooking into Give somehow, or your theme?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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