Multi Site-WP Error on sites: Cannot load independent-analytics.

  • Resolved joekoday

    (@joekoday)


    2 years, 2 months ago

    I have a multi-site WP installation. The installation did fine at the master network level. The plugin is active on the site level. But any attempt to do anything with IA at the site level gets this error:

    Cannot load independent-analytics.

    Any advice?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ben Sibley

    (@bensibley)

    2 years, 2 months ago

    Hi there,

    Thanks for getting in touch about this. I’m sorry for the error on the sub-sites.

    Could you try enabling the debug log and let me know if you find a Fatal Error? The WP Debugging plugin is the easiest way to enable and view the error log.

    Otherwise, I think it would also be worth a shot to deactivate and then reactivate the plugin via the Network Plugins menu.

    Thread Starter joekoday

    (@joekoday)

    2 years, 2 months ago

    Hi Ben,

    I’ve tried a couple of deactivate / reactivate / uninstall / reinstall and get the same errors.

    From the debug program:

    « Return To Admin DashboardTotal log entries: 4× Purge File/home/customer/www/danceclubs.dance/public_html/wp-content/debug.log

    [03-Mar-2024 16:39:24 UTC] PHP Fatal error Cannot declare class Debug_Bar, because the name is already in use in /home/customer/www/danceclubs.dance/public_html/wp-content/plugins/debug-bar/debug-bar.php on line 20

    [03-Mar-2024 17:20:11 UTC] WordPress database error Table ‘dbhdkevm4ygtiy.zmi_7_independent_analytics_referrers’ doesn’t exist for query SHOW INDEX FROM zmi_7_independent_analytics_referrers WHERE Key_name = ‘referrers_domain_index’ made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, IAWP_SCOPED\IAWP\REST_API->track_view, IAWP_SCOPED\IAWP\Migrations\Migrations::handle_migration_22_error, IAWP_SCOPED\IAWP\Migrations\Step_Migration::has_index, QM_DB->query

    [03-Mar-2024 18:13:53 UTC] PHP Notice Trying to get property ‘ID’ of non-object in /home/customer/www/danceclubs.dance/public_html/wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php on line 226

    [03-Mar-2024 18:41:55 UTC] WordPress database error Table ‘dbhdkevm4ygtiy.zmi_10_independent_analytics_referrers’ doesn’t exist for query SHOW INDEX FROM zmi_10_independent_analytics_referrers WHERE Key_name = ‘referrers_domain_index’ made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, IAWP_SCOPED\IAWP\REST_API->track_view, IAWP_SCOPED\IAWP\Migrations\Migrations::handle_migration_22_error, IAWP_SCOPED\IAWP\Migrations\Step_Migration::has_index, QM_DB->query

    Thanks

    Plugin Author Ben Sibley

    (@bensibley)

    2 years, 2 months ago

    Thank you!

    It sounds like the database tables never got created on the sub-sites. The only time I’ve seen this issue on a multi-site install is when the sub-sites were getting cloned from the main site and the tables got dropped.

    Could you try Network Deactivating the plugin and then activating it individually on one site?

Viewing 3 replies - 1 through 3 (of 3 total)

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