Model doesn’t load with Elementor | WordPress.org

Resolved redegg153
(@redegg153)

3 years, 5 months ago

On my Elementor site the plugin won’t load any models. It works fine with my old WordPress site here: https://t2w.dc5.myftpupload.com/qoob-test/, using the same model in this case. Are there any known issues with Elementor?

Thank you!

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author shehabulislam
(@shehabulislam)

3 years, 5 months ago

Hi @redegg153

please update to the latest version and let us know if the problem still exists.

Thank you

Thread Starter redegg153
(@redegg153)

3 years, 5 months ago

I just updated the plugin and the behavior is unchanged. This has been happening since early July, I just set it aside and recently came back to see if I can figure it out.

Plugin Author shehabulislam
(@shehabulislam)

3 years, 5 months ago

Hi @redegg153,

it’s a public place if you have no problem, would you please send me the Model page link?

so we can investigate the issue.

Thank you

Thread Starter redegg153
(@redegg153)

3 years, 5 months ago

I’m happy to but I’m not sure what you mean. I sent the link above: https://unsig.info/5749-2/

The shortcode is used on that page. Please let me know if it’s another link that you need, I appreciate the help!

Plugin Author shehabulislam
(@shehabulislam)

3 years, 5 months ago

Hi @redegg153

I am sorry to inform you that the model viewer failed to load from CDN. you can see the error on the browser developer console

https://prnt.sc/Dx-kMVU1lJeg

Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Model doesn’t load with Elementor’ is closed to new replies.

5 replies
2 participants
Last reply from: shehabulislam
Last activity: 3 years, 5 months ago
Status: resolved