Mobile Responsive?

  • Resolved beckymcgraw

    (@beckymcgraw)


    3 years ago

    Hi, I just purchased the premium combo plugin and installed the Facebook feed on the front page of a site I’m building. I was surprised when I checked the mobile view of the carousel layout and saw it wasn’t responsive.

    Is there a workaround to that? How do I hide the carousel on mobile, if not? I didn’t see a button or tick box to address that issue in the dashboard.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sajid Javed

    (@sjaved)

    3 years ago

    Hi @beckymcgraw,

    Thanks for purchasing the combo plan.

    It is indeed responsive and works great on mobile. You can see this in action here: https://easysocialfeed.com/custom-facebook-feed/carousel/

    I suspect there could be a theme CSS conflict which can be resolved.

    According to WP.org guidelines, we can only provide support for the free version of the plugin in this forum.

    To provide customer support to our distinguished premium customers, we use our help desk. I have initiated the discussion there, please check your email inbox for the email address that’s used to purchase the premium version.

    The email subject is “Easy Social Feed – Carousel responsive issue”.

    Thanks

    Plugin Author Sajid Javed

    (@sjaved)

    3 years ago

    Hi @beckymcgraw,

    This issue has been fixed. Please update the plugin to version 6.4.3.

    Thanks for bringing this to our attention.

Viewing 2 replies - 1 through 2 (of 2 total)

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