• The plugin is unreliable, it randomly refuses to register entries. Half the times I lose entries, I tried:

    – re-doing activation
    – changing docuument
    – rebuilding the website

    Since it gives no error message or warning it’s extremely problematic

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Abdullah Kaludi

    (@abdullah17)

    Hello @druwan
    Thanks for getting in touch and sorry for the trouble,

    Under Integration tab, there is a link with button says view error logs, click on it to see error logs,
    Make sure if you have debug mode is enabled from wp-config, while adding

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );

    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );

    Then only error logs will be displayed.

    Please check the error and let me know, so that I can assist you in solving this issue!

    Thanks
    Abdullah

    Thread Starter Druwan

    (@druwan)

    It just gives a bunch of errors like these:

    [27-Mar-2026 08:52:21 UTC] PHP Deprecated: Creation of dynamic property Google\Service\Sheets\ProtectedRange::$range is deprecated in /usr/www/users/webcom/wp-content/plugins/gsheetconnector-wpforms/lib/src/Model.php on line 120
    [27-Mar-2026 08:52:21 UTC] PHP Deprecated: Creation of dynamic property Google\Service\Sheets\Sheet::$protectedRanges is deprecated in /usr/www/users/webcom/wp-content/plugins/gsheetconnector-wpforms/lib/src/Model.php on line 109

    I looked for the infamouse error 429 but it registered none

    Plugin Author Abdullah Kaludi

    (@abdullah17)

    Hello @druwan
    Can you share the current PHP version and MySQL version you are using?

    Thanks
    Abdullah

    Thread Starter Druwan

    (@druwan)

    PHP version is 8.2.30, MySQL is 10.11.14-MariaDB-0+deb12u2

    Plugin Author Jina Parekh

    (@jns141191)

    Hello @druwan,

    The WordPress log error you shared is related to a deprecated library notice and is not connected to the functionality of sending entries to Google Sheets. Disabling WordPress debug mode will prevent this message from being displayed.

    To properly investigate the issue, we will need to review the plugin-specific error logs. Could you please check and share the details from there?

    You can access this by clicking the “View” link next to Debug Log in the Integration tab.

    Thanks
    Jina P.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.