• Resolved joachim_ch

    (@joachim_ch)


    I was fine with 5.x. Then I thought to install your new version. Delted all events, etc. Deleted plugin. Cleaned database. Installed 6.0.8 and even though there are no old events or whatsoever the new installed 6.0.8 demands ugrade of events. If I click the process goes on forever with 0 events and 0 left.

    How can I manage to start from scratch?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Victor Zarranz

    (@vicskf)

    Hi @joachim_ch

    Thanks for taking the time to report this.

    I think you found an edge case here. I’m going to create an internal report to investigate and fix in an upcoming release and we’ll let you know as soon as it’s fixed.

    You should be able to overcome that problem by simply creating a new event and then running the migration. After the migration is complete, you can go and delete that event.

    That should set the migration process to a complete state and ready to start using the new event data system.

    Internal Ref: BTRIA-1646

    Plugin Support Darian

    (@d0153)

    Hi @joachim_ch

    Thanks for patiently waiting.

    Unfortunately, the internal ticket provided in this thread was declined. However, you could try this workaround from our knowledgebase article.

    I hope this helps, and please let me know if you have other questions or concerns.

    Plugin Support Darian

    (@d0153)

    Hi @joachim_ch

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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