Message Box

  • Resolved kiwihawk

    (@kiwihawk)


    2 years, 6 months ago

    When writing in the message box, the distance between the lines is too small. See image below.
    Why would this be happening, and how can I fix it, please.

    • This topic was modified 2 years, 6 months ago by kiwihawk.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Thomas Maier

    (@webzunft)

    2 years, 6 months ago

    Hi kiwihawk,

    thanks for reaching out.

    Unfortunately, your website is blocking me, so I cannot check myself. ACF does not come with custom styles that would make the change you are seeing. If you disable the plugin, the behavior is probably the same.

    Please let me know if it is not.

    Thanks,
    Thomas

    Thread Starter kiwihawk

    (@kiwihawk)

    2 years, 3 months ago

    Hi Thomas.
    You are correct. The problem is happening even with ACF deactivated.
    So I guess I need to look a bit further?

    Plugin Author Thomas Maier

    (@webzunft)

    2 years, 3 months ago

    Hi kiwihawk,

    I can have a quick look, but the contact page you referenced is no longer available. Let me know where I can find the form.

    Thanks,
    Thomas

    Thread Starter kiwihawk

    (@kiwihawk)

    2 years, 3 months ago

    Hi, Thomas
    Sorry about the confusion. My Country Blocker was inadvertently set to exclude European countries (because the website is targeted for NZ clients)
    I have made the change so you should be able to access the form now.
    https://www.tendertouch.nz/contact/

    Plugin Author Thomas Maier

    (@webzunft)

    2 years, 3 months ago

    Hi kiwihawk,

    There is the following CSS block on the /contact site.

    textarea { border: 1px solid #e0e0e0; box-shadow: 0px 0px 3px #e5e5e5 inset; font-size: 16px; line-height: 10px; color: #626668; border-radius: 3px; padding: 12px 10px; width: 100%; outline: 0;}

    The value for “line-height” needs to be increased to 16px or higher.

    This CSS looks like someone added it intentionally. You might want to ask that person to make the change.

    Good luck!

    Thomas

    Thread Starter kiwihawk

    (@kiwihawk)

    2 years, 3 months ago

    Thanks Thomas for your help. You were right. A previous admin had added the additional CSS. Not sure why and removing has restored the textarea as it should be.
    Cheers mate and Happy New Year!

Viewing 6 replies - 1 through 6 (of 6 total)

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