Menu not saving changes

  • juanmag

    (@juanmag)


    1 year ago

    I’m using a menu plugin to customize my site’s navigation, but every time I update the menu and click save, the changes don’t apply. I tried disabling other plugins to check for conflicts, but the issue remains. Could this be a database or caching problem?

Viewing 1 replies (of 1 total)
  • Plugin Author Janis Elsts

    (@whiteshadow)

    1 year ago

    Yes, it could be a database or caching issue, or – in rare cases – a firewall/server configuration issue.

    Is this happening on a regular site or a Multisite network? In Multisite, a database problem is the most likely explanation. If you’re dealing with Multisite, please search the wp_sitemeta table for entries named ws_menu_editor. Normally, there should be exactly one result. If you see multiple entries with the same name, that’s the problem. Back up the database, check the table for errors, and delete all ws_menu_editor entries except one.

    Other than that, the next thing I would look into is database caching. This can be harder to debug, but if you have a way to temporarily disable caching, that could be a useful test.

Viewing 1 replies (of 1 total)

The topic ‘Menu not saving changes’ is closed to new replies.