Hi @albinwiski ,
I hope you’re doing great, and thank you for reaching out to us.
Regarding the issue you’re currently facing with importing the menu, could you please confirm the following details?
- Ensure that both websites are using the same and latest version of the Responsive Menu plugin.
- If the issue persists even after confirming the versions, please share a screencast an video of the export and import screens (you can attach them directly here in the thread).
Once we have these details, we’ll review them further with our team to help identify the cause and make sure everything works as expected.
Thank you for your time and cooperation.
Best regards,
Dhanush
Dear @albinwiski ,
I hope you’re doing great!
I just wanted to check in to see if the issue you mentioned has been resolved. Since we haven’t heard back from you in a while, I’ll assume things are working as expected.
If the issue is still occurring, please feel free to reply here so we can continue troubleshooting together.
You’re also welcome to create a new topic anytime if you have other questions or need assistance with something different.
Thank you for your time and cooperation!
Best regards,
Dhanush
