Maybe it’s Me…

  • richlamendola

    (@richlamendola)


    2 weeks ago

    Between the time I’ve spent and the time my team has spent troubleshooting this plugin is beyond comprehension. We’ve added code, flushed caches, disconnected, re-connected, it’s a complete joke.

    I see others are happy and that’s great — but something really was not dialed in on our end.

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Manuel

    (@mescobar)

    1 week, 6 days ago

    Hi @richlamendola,

    We’re really sorry to hear about your experience, we understand how frustrating it is to spend that much time troubleshooting without getting the result you expected.

    Our goal is to provide a plugin that works smoothly across as many WordPress setups as possible, but given the wide variety of themes, plugins, hosting environments, and caching systems, conflicts can occasionally happen. When they do, our support team is always happy to step in and work through them directly.

    If you’re open to it, please reach out to us through a support ticket and we’ll take a closer look at your specific setup. We’d love the chance to help get things running properly and turn this experience around for you. Our team is here and ready to help.

    Kind regards,

Viewing 1 replies (of 1 total)

You must be logged in to reply to this review.