MailPoet Stops Attachments via Contact Form 7

Resolved mindykatzen
(@mindykatzen)

1 year ago

After the standard testing to track down problems in Woo (disable plugins, check debug.log and error_log, all software are in current version), MailPoet interferes with Contact Form 7 when a person tries to attach something to their message. It worked last year but is now broken.

Is there a remedy for this?

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support Tseten a11n
(@tibetanitech)

12 months ago

I’m not quite sure what type of interference we are talking about from MailPoet. Did you reach out to the developers of Contact Form 7 to see if they have any info to help you with this?

It would be great if you can tell us more about this problem.

Thread Starter mindykatzen
(@mindykatzen)

12 months ago

Hello,

“Interfere” = attaching a file to a form breaks when you upload a file to the form.

MailPoet was disabled and attachments can be uploaded, and they are emailed to us. So, no, I didn’t contact Contact Form 7 because it works w/o MailPoet.

HTH!

Plugin Support Tseten a11n
(@tibetanitech)

11 months, 4 weeks ago

Thank you for sharing additional information about the test you did. From what I understand it looks like you have compatibility problem between Contact Form 7 and MailPoet. Since this is not related to the plugin functionality itself and more about the compatibility issue. Please add this as a feature request in https://feedback.mailpoet.com/ This is where our developers look for future improvement of the plugin.

Ov3rfly
(@ov3rfly)

6 months, 1 week ago

@mindykatzen Seems to be this older known issue with Mailpoet intercepting mail from WordPress and other plugins.

Try to use MailPoet > Settings > Advanced > Send all site emails with… > WordPress (default).

Attachments are not permitted

When sending transactional emails with MailPoet’s sending method, MailPoet does not include attachments in the emails that are sent because of bandwidth concerns and security implications with spam filters.
https://kb.mailpoet.com/article/292-choose-how-to-send-your-wordpress-websites-emails#attachments

Plugin Support Thu P. a11n
(@thup90)

6 months ago

Hi there,

I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

tusca
(@tusca)

5 months, 3 weeks ago

The response of @ov3rfly works!

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.

Tags