MailPoet Premium issue: Multisite problem?

  • Resolved jdaniel

    (@jdaniel)


    1 year, 9 months ago

    Hello,

    I just updated to the latest MailPoet and MailPoet Premium version. I haven’t updated the premium version for a long time (like 1 year or even longer). Now when I activate the Premium version on my multisite installation, this occurs on my entire WordPress backend (subsite) on top:

    Error: Class "MailPoet\Premium\Automation\Integrations\WooCommerce\Triggers\AbandonedCart\AbandonedCartTrigger" not found in /www/htdocs/[domain]/wp-content/plugins/mailpoet-premium/generated/PremiumCachedContainer.php:576
Stack trace:
#0 /www/htdocs/[Domain/wp-content/plugins/mailpoet-premium/generated/PremiumCachedContainer.php(586): MailPoetGenerated\PremiumCachedContainer->getAbandonedCartTriggerService()
#1 /www/htdocs/[Domain/wp-content/plugins/mailpoet-premium/generated/PremiumCachedContainer.php(456): MailPoetGenerated\PremiumCachedContainer->getWooCommerceIntegrationService()
#2 /www/htdocs/[Domain/wp-content/plugins/mailpoet-premium/generated/PremiumCachedContainer.php(598): MailPoetGenerated\PremiumCachedContainer->getEngineService()
#3 /www/htdocs/[Domain/wp-content/plugins/mailpoet/vendor-prefixed/symfony/dependency-injection/Container.php(122): MailPoetGenerated\PremiumCachedContainer->getInitializerService()
#4 /www/htdocs/[Domain/wp-content/plugins/mailpoet/vendor-prefixed/symfony/dependency-injection/Container.php(110): MailPoetVendor\Symfony\Component\DependencyInjection\Container->make('MailPoet\\Premiu...', 1)
#5 /www/htdocs/[Domain/wp-content/plugins/mailpoet-premium/mailpoet_initializer.php(40): MailPoetVendor\Symfony\Component\DependencyInjection\Container->get('MailPoet\\Premiu...')
#6 /www/htdocs/[Domain/wp-includes/class-wp-hook.php(308): mailpoet_premium_init(Array)
#7 /www/htdocs/[Domain/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#8 /www/htdocs/[Domain/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#9 /www/htdocs/[Domain/wp-settings.php(486): do_action('plugins_loaded')
#10 /www/htdocs/[Domain/wp-config.php(102): require_once('/www/htdocs/w00...')
#11 /www/htdocs/[Domain/wp-load.php(50): require_once('/www/htdocs/w00...')
#12 /www/htdocs/[Domain/wp-admin/admin.php(34): require_once('/www/htdocs/w00...')
#13 /www/htdocs/[Domain/wp-admin/plugins.php(10): require_once('/www/htdocs/w00...')
#14 {main}

    Everything seems to work, however this error is annoying …

    PS: I am not using WooCommerce, so there’s no need for any WooCommerce functionality on my side.

    • This topic was modified 1 year, 9 months ago by jdaniel.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    1 year, 9 months ago

    Hi there @jdaniel,

    Thanks for reaching out and I’m sorry to hear you are experiencing an issue.

    The error referenced above indicates a class is missing in your plugin installation. That can happen when one or more files didn’t install properly.

    Could you please follow the instructions to re-install the plugin via FTP and let me know if it works?

    Don’t worry, you won’t lose any data from the plugin.

    Elvira K.

    (@treibalen)

    1 year, 8 months ago

    Hi there @jdaniel,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thread Starter jdaniel

    (@jdaniel)

    1 year, 7 months ago

    Yes, it solved the problem. Thanks for the fast and helpful support!

Viewing 3 replies - 1 through 3 (of 3 total)
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