Limited statistics for IP Adress

  • Resolved frankorev

    (@frankorev)


    2 weeks, 5 days ago

    Hi, thanks for your plugin, it’s great.

    My problem is that the click count is limited to IP addresses. If a user clicks multiple times from the same IP address, only one click will be counted. This is annoying, is there an option to not limit the count to the IP address?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mej de Castro

    (@mej)

    2 weeks, 4 days ago

    Hi @frankorev,

    Thanks for reaching out to us! Could you please try using redirection type 301 or 307 for your links and let us know if this successfully tracks multiple clicks from the same IP address?

    Looking forward to your response!

    Kind Regards,
    Mej, ClickWhale Team

    Plugin Author flowdee

    (@flowdee)

    2 weeks, 4 days ago

    Hey @frankorev,

    First: Happy to hear that you enjoy using our plugin 🐳

    Actually, multiple clicks from the same visitor will be counted multiple times as well. I did a quick test and it worked as expected.

    Please be aware, depending on your plugin settings, that clicks from administrators etc. won’t be counted at all.

    If you need further assistance or want us to investigate this individually, please be so kind and get in touch with us directly.

    Thread Starter frankorev

    (@frankorev)

    2 weeks, 4 days ago

    Hi thanks, it works with 307 redirection type. All the best

    FR

    Plugin Author flowdee

    (@flowdee)

    2 weeks, 4 days ago

    Happy to hear!

Viewing 4 replies - 1 through 4 (of 4 total)
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