Lightbox – Not lighting

  • Resolved gsbohn

    (@gsbohn)


    10 years, 2 months ago

    test page

    First of all thank you for a gallery I have been looking for, for several years. I found a double benefit when I see we have an author that is prompt and polite. My hats off to you for your excellent service. That is sometimes more important to me than the product.

    Ok, I am fooling around with your gallery. I have just purchased the 3 site pro.

    My problem is when clicking on an image, I can see the image enlarge and popup, but it seems to still be behind the dark background. I am sure it is something I can’t find, but would like your help. Thank you.

    https://wordpress.org/plugins/robo-gallery/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter gsbohn

    (@gsbohn)

    10 years, 2 months ago

    After troubleshooting, I have found this.

    Installation on a clean site (few plugins), it works fine.

    After DEACTIVATING all plugins on the original site, it also worked as advertised.

    Apparently, two plugins are not playing well together.

    I’ll let you know when I figure out which one it is.

    Thread Starter gsbohn

    (@gsbohn)

    10 years, 2 months ago

    It appears the plugin conflicting with Robo Gallery is

    Feed Them Social (Facebook, Instagram, Twitter, etc)

    That’s a fairly popular plugin for Tweets, Pinterest and others.

    I’m going to lose a good deal of my content by deactivating that, but I need my galleries more.

    Perhaps you can find the issue.

    You may marked this as resolved.

    Thread Starter gsbohn

    (@gsbohn)

    10 years, 2 months ago

    Here is a link of the issue.

    No lightbox

    Plugin Author robosoft

    (@robosoft)

    10 years, 2 months ago

    Thank you so much for your kind feedback. Thank you for your investigation. We’ll make all test and I’m sure that fix will be included in future releases. Let me know if you’ll have some other questions.

Viewing 4 replies - 1 through 4 (of 4 total)

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