Learner cannot change password.

  • Resolved ttakao

    (@ttakao)


    2 years, 5 months ago

    Hello, I have a trouble　recently.
    Does other one have same experience ?

    The problem is;
    1. When password change (including at first time), learner gets password change request via e-mail.
    2. The learner click password change request URL (that is long URL)
    3. The learner gets a white page.
    4. When Sensei-LMS is inactive state, Learner can see the password change screen.

    These steps are my phenomena. The follows are my light investigation.
    A. in this white page. Just having this source HTML;
    <div class=”sensei-message alert”></div><br />

    B. I change my wordpress setup
    “define( ‘WP_DEBUG’, true );”
    in wp-config.php

    C. I reproduce above scenario, I got 5 times warning messages.

    Warning: Cannot modify header information - headers already sent by (output started at /home/users/web/learning/wp-content/plugins/sensei-lms/includes/class-sensei-notices.php:110) in /home/users/web/learning/wp-login.php on line 485

Warning: Cannot modify header information - headers already sent by (output started at /home/users/web/learning/wp-content/plugins/sensei-lms/includes/class-sensei-notices.php:110) in /home/users/web/learning/wp-includes/functions.php on line 6878

Warning: Cannot modify header information - headers already sent by (output started at /home/usersweb//learning/wp-content/plugins/sensei-lms/includes/class-sensei-notices.php:110) in /home/users/web/learning/wp-login.php on line 878

Warning: Cannot modify header information - headers already sent by (output started at /home/users/web/learning/wp-content/plugins/sensei-lms/includes/class-sensei-notices.php:110) in /home/users/web/learning/wp-includes/pluggable.php on line 1421

Warning: Cannot modify header information - headers already sent by (output started at /home/users/web/learning/wp-content/plugins/sensei-lms/includes/class-sensei-notices.php:110) in /home/users/web/learning/wp-includes/pluggable.php on line 1424

    D. I read through include/class-sense-notices.php, 110 statement is generating above “<div class=”sensei-message alert”></div>”

    This Warning sequence is correct ? or Do I have other reasons ?

    Thank you for your support.

Viewing 2 replies - 1 through 2 (of 2 total)
  • aicee

    (@aicee11)

    2 years, 5 months ago

    Hi @ttakao,

    I can’t replicate this on my test site. Can you please confirm you are using the latest version of Sensei – 4.6.3?

    Also, can you please try ruling out any plugins or theme conflicts? Please try doing the following:

    Try disabling all of your plugins except Sensei LMS. Then try testing again to see if the issue persists. If that resolves your issue, you can find what was causing it by enabling each plugin one by one while continuing to test.

    If that doesn’t help, you can also try switching to the Twenty Twenty theme via Appearance > Themes, and test again. If the issue is resolved then you know it’s a problem with the theme, and you’ll need to contact the theme author for further assistance.

    Let us know how it goes.

    Plugin Support Jay

    (@bluejay77)

    2 years, 5 months ago

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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