Latest Update Makes Posts and Pages Blank

  • Resolved MiaMcP

    (@miamcp)


    2 months ago

    After updating All in One SEO to 4.8.8 this morning with the current version of WordPress Core and most recent version of the Avada theme, then trying to write a post then clicking to save as a draft the edit screen goes blank.

    I checked on published posts, portfolios, pages not built in Avada Builder and the edit screen flashes the content then the content disappears.

    I renamed All in One SEO in file manager to get the text and graphic content to show.

    I saw in a previous post here that this issue is being investigated, I just wanted to add my voice.


    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MM Aurangajeb

    (@aurangajeb)

    2 months ago

    Hi @miamcp,

    Thanks for reaching out!

    We were able to reproduce the issue, and we’ve raised an internal issue with our Development team, and they are actively investigating this further.

    We’ll let you know as soon as we have an update!

    I’m sorry for the inconvenience this has caused.

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    2 months ago

    Hi @miamcp,

    I wanted to reach out and provide an update regarding the issue you encountered earlier.

    Our dedicated Development team has been actively working on finding a permanent solution for this issue.

    We’re currently collecting user feedback to ensure that the fix we’ve developed is effective, so I wanted to reach out to see if you’d be willing to test a beta version of All in One SEO for us.

    To access the beta version, please use the following link:

    https://a.supportally.com/f/2dUnL4

    We highly recommend taking a full backup of your site and database before installing the beta version.

    Here are the steps to install and test the beta version on your site:

    1. Download the ZIP file from the link above.
    2. Go to Plugins > Add New.
    3. Upload the beta version ZIP file downloaded in step 1.
    4. Click on Install Now.
    5. Click on Replace current with uploaded.
    6. Check if you’re still able to reproduce the issue when the beta version is activated.

    If you encounter any difficulties or have any questions during the testing process, please do not hesitate to reach out to us. We are here to assist you every step of the way.

    Please let me know what you find!

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    1 month, 4 weeks ago

    Hi @miamcp ,

    We haven’t heard back from you in a couple of days, so I’m closing this thread for now. We’ll inform you as soon as our stable release is available.

    Thanks!

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    1 month, 2 weeks ago

    Hi @miamcp,

    I hope you’re doing great!

    I’m excited to share some good news regarding the Avada theme conflict issue you encountered. We’ve released All in One SEO version 4.8.9, which includes the fix.

    For a complete list of changes, please check out our Changelog here: https://aioseo.com/changelog/ 

    Please update your All in One SEO plugin to version 4.8.9 at your earliest convenience to apply the fix. You can update the plugin from your Plugins > Installed Plugins screen.

    As always, we recommend backing up your site before updating or making any changes to your WordPress site.

    We apologize for any inconvenience this may have caused. We truly appreciate your patience, and thank you for choosing AIOSEO for your website’s SEO needs.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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