Moderator
Yui
(@fierevere)
永子
@ethereumicoio
Please do not post detailed logs of your premium support case here.
It has a little use here, especially because you’ve requested access to user’s site for plugin configuration and the client refused it.
For free plugins its a no-no.
@enis90
You always have a 14 days refund guaranty for all our paid services
Note to clients: this client was inadequate and this comment has nothing common with reality. You always have a 14 days refund guaranty for all our paid services. No way to be scammed.
The full story: today’s morning this client asked me some questions and I’ve answered him. Then I’ve got personal issues and was AFK the whole day. When I’ve returned, I’ve found rude words from this client in a support chat and this comment from him here.