Jetpack throws critical error

  • Resolved kadolf1024

    (@kadolf1024)


    4 years, 7 months ago

    I have php v. 7.4 running, and when I install the latest v. of Jetpack two things happen:
    1. If I have Yoast SEO plugin installed I get a complete critical error on the entire site
    2. If I disable Yoast SEO plugin I am able to view the site, however when I try to login to the admin area I still get the critical wordpress error.

    If I delete Jetpack plugin everything works fine.
    Can you assist? Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anonymous User 18700194

    (@anonymized-18700194)

    4 years, 7 months ago

    Hi @kadolf1024 –

    I tested this using a new install of WordPress v5.7.2 on PHP v7.4.x. I installed both Jetpack and Yoast SEO and could not reproduce the issue.

    Do you have any additional plugins installed on your site? If so, please try disabling all of the other plugins that are currently installed. Once that is done, please try activating just Yoast and seeing if you get the error.

    Additionally, if you can provide the specific text of the error message, that will help us dig into this more.

    Thanks!

    Thread Starter kadolf1024

    (@kadolf1024)

    4 years, 7 months ago

    Thank you!
    I did dig to get the error message after I put in the ticket – it was

    [20-Jul-2021 05:52:52 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/coincide/public_html/wp-content/plugins/jetpack/modules/seo-tools/jetpack-seo-titles.php on line 271

    So I upped the allowed memory for scripts and so far it appears fixed!
    Thank you for your speedy follow-up.

Viewing 2 replies - 1 through 2 (of 2 total)

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