Issues Adding New Fields (can only have email address)

  • Resolved Lauranvaca

    (@lauranvaca)


    1 month, 3 weeks ago

    In the backend, i am unable to add new fields. All I can use is the default email address field that is already in there.

    The error console shows the following error:

    • WordPress Version 6.7.1 (up to date)
    • PHP Version 7.4.33.8
    • Constant Contact Plugin Version 2.8.0 (up to date)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    1 month, 3 weeks ago

    Hi @lauranvaca

    Hmm. Definitely appears to be related t our upgrade of our copy of a library named CMB2, but the question is why. Nothing from the changes between our previous shipped version, and the latest had anything to do with color pickers, which is what this error is leaning towards.

    Also not presently able to recreate the issue myself.

    By any chance do you have a page builder or similar that also has rendered color pickers on the page?

    Thread Starter Lauranvaca

    (@lauranvaca)

    1 month, 3 weeks ago

    Hi There, Thank you for your feedback. It turned out that this plugin doesn’t work well when the Slider Revolution Version: 6.7.27 plugin is active. As soon as I deactivated it, I was able to add new fields with no issue and the color picker was working as expected. Hope that helps you all to know :)!

    Plugin Author Constant Contact

    (@constantcontact)

    1 month, 3 weeks ago

    hmm good to know but also a good question of if this could somehow be avoided. We’ll need to explore.

    That said, sounds like you’re in a good spot at the moment. Let us know if you need anything else.

Viewing 3 replies - 1 through 3 (of 3 total)
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