Issue with your latest update!

  • Resolved aakrealtor

    (@aakrealtor)


    1 month, 3 weeks ago

    I ran into a problem with your latest update that baffles me. After your plugin updated, more than 30 of the plugins I use deactivated. At first I was at a loss and had no idea what to do. I never imagined that your plugin could be the cause of this issue. Then one of my plugins, Freesoul, reported that it deactivated because a change your plugin made to WordPress made it impossible for Freesoul to function as intended. I then deactivated your plugin and reactivated all the plugins that had been deactivated. To my surprise, I discover that all the plugins, including Freesoul, were now stable and functioning properly. That confirms Freesoul’s report. I hope you will address this issue in your next update and that this will happen quickly. For now I have no choice that to leave your plugin deactivated. Thank you in advance for looking into this.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author User Registration

    (@wpeverestdev)

    1 month, 3 weeks ago

    Hey @aakrealtor

    Thank you for letting us know about this conflict. Our team is looking into why this might be happening. While we figure out what might be causing this, could you give us more info on your setup? What settings you might be using with the plugin Freesoul? or the error message that the plugin gave as to why it deactivated the other plugins? This will help us narrow down the issue more.

    In case you don’t want to share your setup details here in the public forum, you may also reach out to our support live chat here: https://wpuserregistration.com/support/ please ask for Sid and I will be the one looking after it there.

    Regards,
    Sid – WPEverest Team

    Plugin Support sanjuacharya77

    (@sanjuacharya77)

    1 month, 1 week ago

    Hi @aakrealtor,

    It’s been a few days since we last heard from you, so we’ll go ahead and close this thread for now. If you need any further assistance, please feel free to reply and continue the conversation.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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