Issue with Hosting Environment?

  • dmpopiolek

    (@dmpopiolek)


    7 years, 9 months ago

    Hi there! We have a client that is experiencing issues after adding the Foo Gallery plugin. Our host is using a windows server which has PHP 7.1, as well as older versions, and we have tried using current and older versions but have not solved the issues of the slowing down the site to a crawl such that the client gets connection time outs. The host has reviewed logs and such and they are seeing that the issues seem to point to the plugin as the issue. Is there a known conflict or have you had anyone else experience an issue similar?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bradvin

    (@bradvin)

    7 years, 9 months ago

    Hi – what are the errors in the logs?

    Thread Starter dmpopiolek

    (@dmpopiolek)

    7 years, 9 months ago

    Thanks for responding! Here are a few lines from the error log that the host has received:

    [25-Jun-2018 02:05:44 UTC] PHP Fatal error: require_once(): Failed opening required ‘D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-content\plugins\foobox-image-lightbox\free/includes/class-settings.php’ (include_path=’.’) in D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-content\plugins\foobox-image-lightbox\free\foobox-free.php on line 14
    [25-Jun-2018 02:05:46 UTC] PHP Warning: require_once(D:\HostingSpaces\greenst): failed to open stream: No such file or directory in D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-content\plugins\foobox-image-lightbox\free\foobox-free.php on line 14
    [25-Jun-2018 02:05:46 UTC] PHP Fatal error: require_once(): Failed opening required ‘D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-content\plugins\foobox-image-lightbox\free/includes/class-settings.php’ (include_path=’.’) in D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-content\plugins\foobox-image-lightbox\free\foobox-free.php on line 14
    [25-Jun-2018 02:05:46 UTC] PHP Warning: require_once(D:\HostingSpaces\greenst): failed to open stream: No such file or directory in D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-content\plugins\foobox-image-lightbox\free\foobox-free.php on line 14

    Another set of errors:

    [02-Jul-2018 13:46:23 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-includes\meta.php on line 837
    [02-Jul-2018 13:46:42 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-includes\meta.php on line 837
    [02-Jul-2018 13:57:30 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-includes\meta.php on line 837
    [02-Jul-2018 14:08:31 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in D:\HostingSpaces\greenstreetmkg\spartannation.com\wwwroot\wp-includes\meta.php on line 840

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Issue with Hosting Environment?’ is closed to new replies.