Hello @kaishav ,
Thank you for reaching out and for your kind words about our plugin.
We’re sorry for the issue you’ve faced with the Categories widget position in the Form Manage option. We are currently investigating the problem and working on a solution.
As soon as the issue is resolved, we will inform you immediately.
Thanks.
Hello,
I hope you’re doing well. Since this is a free plugin, I don’t want to put any pressure on you, but I’d appreciate it if you could let me know whether a solution has been found for the issue I reported. My client is eager to go live once the problem is resolved.
I completely understand that identifying and fixing the issue may take time. However, if it looks like it will require a longer delay, I may need to switch to another plugin in the meantime. Could you please advise at your earliest convenience?
Many thanks for your support.
Hi @kaishav,
Thank you for your patience and for sharing the details earlier. We’re actively working on the issue you reported, and our team is already reviewing it. We’ll provide you with a clear update within the next 48 hours.
We truly appreciate your understanding, and we’re doing our best to get this resolved as quickly as possible.
Best Regards, Team Plugincy
Hello @kaishav ,
We are glad to inform you that the issue has been successfully fixed.
Please update the plugin to the latest version and check whether the FORM MANAGE section is now functioning correctly.
If you face any further issues, kindly reach out to us through our support form:
👉 Support Form: https://plugincy.com/support/
Best regards,
Plugincy Support
Hello Masum,
I confirm that the issue I was having is now fixed and working as it should be. Many thanks for that. Much appreciated.
I do have another issue with the plugin but it may be something I am doing wrong. I will contact you guys via support forum.
Hello @kaishav ,
We’re glad to hear that the issue has been resolved and everything is working properly now. Thank you for confirming!
Regarding the new issue you mentioned, it was likely due to an incomplete or incorrect configuration. We provided you with detailed configuration instructions through our support system to ensure everything works smoothly.
If you face any further issues, kindly reach out to us through our support form:
👉 Support Form: https://plugincy.com/support/
Best regards,
Plugincy Support
