IP blocked

  • Resolved maxencegrondin

    (@maxencegrondin)


    3 years, 10 months ago

    Bonjour
    Suite à un changement de Mot de passe j’ai eu plusieurs erreurs de connexion qui on conduit a bloquer l’une de mes adresses IP.
    Comment puis je faire en sorte de la réactiver ?
    Merci d’avance !
    Maxence

Viewing 4 replies - 1 through 4 (of 4 total)
  • nlpro

    (@nlpro)

    3 years, 10 months ago

    Translation in English:

    Hello,
    Following a change of password I had several connection errors which led to blocking one of my IP addresses.
    How can I make sure to reactivate it?
    Thanks in advance !
    Maxence

    Plugin Support chandelierrr

    (@shanedelierrr)

    3 years, 9 months ago

    Hi @maxencegrondin, were you able to unblock the IP address? If not, you can remove the banned IP address when you go to Security > Settings > Configure > Lockouts > Ban Users

    nlpro

    (@nlpro)

    3 years, 9 months ago

    @shanedelierrr

    As of the 8.0 release (new UI) clearing lockouts/removing bans has moved.

    To clear (temporary) lockouts navigate to:

    Security > Dashboard > Active Lockouts (card)

    (Or simply wait (default) 15 minutes)

    To remove (permanent) bans navigate to:

    Security > Dashboard > Banned Users (card)

    +++++ To prevent any confusion, I’m not iThemes +++++

    • This reply was modified 3 years, 9 months ago by nlpro.
    Plugin Support chandelierrr

    (@shanedelierrr)

    3 years, 8 months ago

    Hi @maxencegrondin, I hope the information provided helped resolve the issue. Since we haven’t received a response, I’ll mark this post resolved. If you still need some assistance, feel free to open a new support topic, and we’d be happy to assist. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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