INVALID_RESPONSE

  • kkforum

    (@kkforum)


    7 months ago

    @padmadev

    I connected with Zoho Desk and mapped an Elementor Form on my staging website and submitted a form.

    The Error Log Details shows this

    Error Type INVALID_RESPONSE

    Response
    status error
    category INVALID_RESPONSE

    Please guide on what can I check to fix this?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor padmadev

    (@padmadev)

    7 months ago

    Hi @kkforum ,

    Sorry to hear you’re facing this issue.

    If you don’t mind, could you please share the following details to help us investigate further:

    1. A screenshot of the field mapping section from the Setup page where you mapped the Elementor form.
    2. On the Logs page, click the Detailed Error Log icon and kindly share:
      • The submitted form data
      • The API response

    You can send this information to our support team at [email protected].

    We’ll be happy to take a closer look and assist you further.

    Thread Starter kkforum

    (@kkforum)

    7 months ago

    Hi @padmadev

    Thank you for your active interest in making this work for me

    I have sent you the email with the required screenshots.

    Thanks

    Plugin Contributor padmadev

    (@padmadev)

    7 months ago

    Hi @kkforum ,

    The issue has been identified and fixed. The new version has been sent to your email.

    Thanks for notifying.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘INVALID_RESPONSE’ is closed to new replies.

  • 3 replies
  • 2 participants
  • Last reply from: padmadev
  • Last activity: 7 months ago
  • Status: not resolved