Invalid page template

  • Resolved mcdeth

    (@mcdeth)


    9 months, 3 weeks ago

    Hi,

    I’m trying to update a product, but I keep getting an error. It used to work before, and I’m only changing the title of one product.

    • There are no debug logs.
    • Cache is disabled.

    Any ideas on what could be causing this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter mcdeth

    (@mcdeth)

    9 months, 3 weeks ago

    Ok so the product was created by wp all import. Then I wanted to update and I couldnt due to the error as above. After I saved product manually, import started workin. There are few thousand products still that have invalid page template error

    Plugin Author Trey

    (@ix3)

    9 months, 3 weeks ago

    Hi @mcdeth,

    Could you please post screenshots of the following:

    • The “Custom Fields” section of your import template.
    • The “Other Product Options” section of the import template.
    • The Import Settings (Manage Imports › Import Settings).
    • The versions of our plugins that you’re using.
    Thread Starter mcdeth

    (@mcdeth)

    9 months, 3 weeks ago

    The problem is not related to custom fields but rather to the product itself. Observations:

    • Updating only the title failed.
    • Other Product Options remained unchanged and are consistent with the default settings and other working imports.

    • I checked in SQL _wp_page_template of the problematic product, and it turns out the issue is related to a custom meta field.
    • The specific custom field I intended to update (b2b_link) with value: b2bdomain/?s={name}[1] wasn’t added, but instead _wp_page_template was updated

    Once I set

    UPDATE wp_postmeta SET meta_value = 'default' WHERE wp_postmeta.meta_id = 58104171 AND wp_postmeta.post_id = 416651 AND wp_postmeta.meta_key = '_wp_page_template';

    I could use wp all import to update product again.

    It is bit weird this option was updated because I’ve set in Custom Field b2b_link and then within settings I’ve set to update only this custom field too.

    View post on imgur.com

    • This reply was modified 9 months, 3 weeks ago by mcdeth.
    Plugin Author Trey

    (@ix3)

    9 months, 3 weeks ago

    Hey @mcdeth,

    Thanks for clarifying. It sounds like the product might have already had an invalid value in the “_wp_page_template” custom field before WP All Import tried to update the other custom field. This might have happened during the initial import that created it. I would suggest checking the original import to see if that’s the case, and if so, fix it and re-run it so that your update import works.

    That said, importing data via the Custom Fields section is actually a Pro feature, so if you have more questions we’ll need you to contact us about this here: http://www.wpallimport.com/support/. We are only able to help with our free plugins/features on this forum.

Viewing 4 replies - 1 through 4 (of 4 total)

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