Invalid Key or Expired

  • Resolved cheesybeanoz

    (@cheesybeanoz)


    4 years, 11 months ago

    When a user has clicked the link in their email to reset their password, the are taken to the website and they enter their new password twice. When they then click ‘Reset Password’ they get an error saying ‘ERROR: Reset key is invalid or has expired.’ (see screenshot here: https://ibb.co/YfjVBKB)

    Their password does actually get reset so I can understand why this error is being displayed.

    I have deactivated every other plugin so nothing is clashing with Pie Register as I can see.

Viewing 1 replies (of 1 total)
  • Plugin Contributor genetech

    (@genetech)

    4 years, 11 months ago

    Hi,

    We are closing this ticket, as we have replied to your contact form query. The issue was related to the theme.

    Feel free to start a new thread if you have any further questions.

    Thanks

Viewing 1 replies (of 1 total)

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