Hi @kittmedia,
Thank you for bringing the issue of the absence of a space between the data-numcomments and data-template html attributes. I’ve forwarded this to our development team for further investigation. We’ll be sure to reach out if we have any questions or updates regarding this. We really appreciate you taking the time to report this to us!
Regards 🙂
Hi @kittmedia,
Just a quick update. I could not replicate the issue on my own setup. Screenshot: https://a.supportally.com/i/Coiy1k.
To further investigate the issue, please submit a support request via the form on our website, https://smashballoon.com/support/, and include the System Info.
To obtain this information, please follow the steps on this page: https://smashballoon.com/doc/how-to-get-system-info. We ask you to use our form, as the System Info contains other website information from your site, which we do not suggest posting here.
Regards 🙂
I’m sorry, this error came due to an outdated version of the Pro plugin. 🫣
Hi @kittmedia,
Thank you for sharing the update. It happens to even the best of us!
Do not hesitate to reach out if you need us again.
Regards 🙂
