Interface unresponsive, medias dead

  • Resolved ajmch

    (@ajmch)


    7 years, 5 months ago

    Since a few days, I have incredible problems with a one WP blog. Long story short, a few examples: the medias page is empty, but I can upload files, albeit with a strange interface, like old-style, and images are indeed uploaded. In the pages/posts edit interface, I can’t switch between visual and text, and I can’t do anything with images – the buttons are like dead. If I make some changes in a post or page and switch to another page, WP doesn’t reminds me to save my works, as if I haden’t done anything. In the plugins’ list, I can’t select all extensions, I click the checkbox above the list and nothing happens.
    Everything is up-to-date.
    So far, I have (unsuccessfully) tried to disable all plugins and my theme, up the memory to 256M, up the php from 7.0 to 7.2 and made a complete manual update via FTP (twice!).
    It is on a dedicated server, with half a dozen other such WP blogs that don’t show any problem. No recent major changes I can think of. The blog was working normally with more or less the same configuration for maybe six months.
    Any clue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • JNashHawkins

    (@jnashhawkins)

    7 years, 5 months ago

    Maybe switching PHP to 5.6 long enough to get a grip on this problem.

    Check your error logs…

    Kill any plugins temporarily if there are any problems reported in the error log.

    Thread Starter ajmch

    (@ajmch)

    7 years, 5 months ago

    Thank you JNashHawkins!
    Switched to php 5.6, no change yet.
    Nothing in the logs. Well, nothing special in Apache, no php error 5.6, 7.0 or 7.2 today (should be a good day…). And no error, no warning, and no info in the console, for example with my blank Medias page.
    I have 0 plugin activated by now. I only restored the theme.

    Thread Starter ajmch

    (@ajmch)

    7 years, 5 months ago

    Wait, no, I had the console open on the source. On the page itself, Chrome gave me an error related to McAfee (sorry, I lost it, I copied it here but but I cleared the caches before sending it, so the system flushed my message and asked me to reloggin).
    Anyway, it was about a Query String and I remembered that I had a configuration about that on the CDN (StackPath), that is, to ignore them. I changed that, cleared the browsers’ chaches and the problem on the blog disappeared. In a nutshell.
    Just one more note: the error persisted in Chrome until I got rid of McAfee’s Webadvisor extension. But I have the same extension in FF and there, no error. Oh well.

    Problem solved!

Viewing 3 replies - 1 through 3 (of 3 total)

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