Integration Modals Not Opening

Resolved ninetenpub
(@ninetenpub)

1 month, 2 weeks ago

I’m just getting up and running, but when I click the integration I want to set up on the settings page, the modal is not appearing. I’ve tried many other integrations, and no modal appears. I’ve tried in a different browser, and I tried deactivating all other plugins – nothing is working. Do you have an idea about why this is happening? I’m eager to connect a contact form to my email marketing platform. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Collins Agbonghama
(@collizo4sky)

1 month, 2 weeks ago

Open a ticket with us via https://fusewp.com/support so we can take a closer look at your issue.

Thread Starter ninetenpub
(@ninetenpub)

1 month, 2 weeks ago

Thanks, I just did. I don’t have a license, as I don’t plan to purchase premium access if I can’t get the lite version to work; I hope the ticket went through without one.
Plugin Support Ibrahim Nasir
(@ibrahimkh4l33l)

1 month, 2 weeks ago
Hello @ninetenpub 👋🏾,

We traced the source of this issue to the ChapterOne theme. The theme enqueues Bootstrap globally in the admin, and it overwrites a function ($.fn.modal) that we use to trigger the modal. We recommend contacting the theme developers to limit their Bootstrap to their settings pages only.

However, you can temporarily fix this by dequeueing the Bootstrap by adding this code snippet to your child theme’s functions.php file.
```
// Limit ChapterOne bootstrap to only the themes settings pages.
function chapterone_child_limit_admin_bootstrap( $hook ) {
    $is_theme_options_page = isset( $_GET['page'] ) && strpos( $_GET['page'], CHAPTERONE_MIKADO_OPTIONS_SLUG ) !== false;
    if ( $hook === 'admin.php' && $is_theme_options_page ) {
        return;
    }

    wp_dequeue_script( 'bootstrap' );
    wp_dequeue_script( 'bootstrap-select' );
}
add_action( 'admin_enqueue_scripts', 'chapterone_child_limit_admin_bootstrap', 20 );
```
Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

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