Hi mohammadr3z,
Thank you for reaching out and sharing your concern.
We understand your frustration regarding the activation of additional plugins. However, we’d like to clarify that during the MetForm onboarding process, users are clearly given the option to either proceed with installing the recommended plugins or continue without installing them. These plugins are suggested only because they may be helpful or essential for getting the best experience with MetForm.
It appears that the “Unlock All & Continue” option was selected during onboarding (video), which is why some recommended plugins were activated. Please be assured that we do not activate any plugins forcefully or without user interaction. Our intention is only to guide users toward tools that can enhance their website, just as MetForm does for forms.
MetForm is built to provide a wide range of powerful form-related features, and our support team is always ready to help if anything feels unclear or inconvenient.
In light of this clarification, we kindly request you to reconsider your negative review, as it was not due to a forced action from our side and such reviews directly impact our reputation in the marketplace. If you feel our explanation resolves your concern, we would truly appreciate it if you could update your review.
Thank you for your understanding.
Best regards,
Ikbal
Thank you for the explanation.
In many cases, I want to install and set up the plugin quickly, and during a fast initial setup, this part of the onboarding can easily be overlooked. When the goal is only to activate MetForm itself and proceed rapidly, it’s not always clear that additional plugins will be installed.
It would be helpful if there were an alternative or clearer approach during the initial MetForm-only setup flow, so users who want a quick and focused installation can proceed without unintended changes.
Hi mohammadr3z,
Thank you very much for updating your review and for sharing your thoughtful feedback.
We truly appreciate your explanation and understand your point about the onboarding experience during a quick setup. Your suggestion for a clearer and more focused MetForm-only installation flow is very valuable, and we’ll discuss this with the respective board for consideration in future improvements.
We’re glad we could clarify the situation, and your feedback helps us make the plugin better for everyone. Thanks for your cooperation.
Best regards,
Ikbal
