Insert gallery from editor NOT WORKING

charlyray
(@charlyray)

11 years, 6 months ago

When I’m editing a post and try to insert a NGen Gallery, the popup is blank and nothing happens… I have to use the shortcodes manually like [slideshow id=xxx] or [nggallery id=xxx] for ex..

The problem started after upgrading to WP 3.9.2 and the NG plugin…

Any ideas?

https://wordpress.org/plugins/nextgen-gallery/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor photocrati
(@photocrati)

11 years, 6 months ago

@charlyray – Are you able to use the Reset Option under Gallery > Other Options?

You may need our external Reset Tool plugin if the Reset Option does not work, just send us a Bug Report (http://www.nextgen-gallery.com/report-bug/) and we can send the Reset Tool out to you as an email attachment.

Thanks!

– Cais.

acrheff
(@acrheff)

11 years, 6 months ago

Will using that reset option/tool erase already created galleries and gallery settings?

Plugin Contributor photocrati
(@photocrati)

11 years, 6 months ago

@acrheff – Using the Reset Option will set the NextGEN Gallery settings back to their defaults. This will not affect any of your albums, galleries, or images in any way.

It will also not change any display inserted via the IGW but it will change the displays of shortcode structures back to the default settings.

I also generally recommend clearing the image cache under Gallery > Other Options > Miscellaneous after using the Reset as well.

Thanks!

– Cais.

alezander
(@alezander)

11 years, 6 months ago

In Twentyfourteen Theme (and russian domain .rf) if I add shortcode
[nggallery id=1] the gallery not working.

If I add [nggallery id=1 images=5] all working correctly.

Plugin Contributor photocrati
(@photocrati)

11 years, 6 months ago

@alezander – I’m not sure if you are sharing a work-around or an issue but it seems more an issue than anything else. If so, please follow the forum rules (http://codex.wordpress.org/Forum_Welcome#Where_To_Post) and create your own topic.

Thanks!

– Cais.