Inquiry About Multisite Compatibility for plugin

I’m reaching out to seek assistance regarding DotDigital, which I’ve recently installed on my WordPress Multisite network.

Unfortunately, I’ve encountered an issue where the plugin doesn’t seem to be functioning as expected. After thorough troubleshooting, I’ve confirmed that the credentials, as outlined in the plugin documentation, are correctly configured.

However, when attempting to utilize the plugin, particularly the “getContactByEmail” method, I consistently receive the following error message: “Authorization has been denied for this request.”

Upon further investigation, I couldn’t find any information regarding the compatibility of the plugin with Multisite networks. Could you kindly confirm if the plugin is indeed designed to work seamlessly within a Multisite environment?

Additionally, I would greatly appreciate any insights or guidance on resolving the authorization error I’m encountering. I’m eager to ensure that it functions smoothly within my Multisite network.

Thank you for your attention to this matter. I look forward to your prompt response and appreciate your assistance in resolving these issues.

Thanks!