input buttons and dashboard pages not working / javascript error?

  • Resolved meric1822

    (@meric1822)


    8 years, 8 months ago

    I need some help
    This is the error from Javascript console
    And this is the error on the dashboard page for making posts

    I have no idea what any of it means but I assume it’s the reason my dashboard is not working. I can’t click “add media” or other plugin inserts into the posts, all that works is the default kitchen sink.

    No one who admins the site accesses the FTP side of it.

    The only thing I know that is different is that Elegant Themes (Divi Builder) has an update (but I’ve deactivated it, and that’s not the issue).

    I don’t even know where to start to fix it.

    EDIT:

    Turns out multiple plug-in pages are affected. For instance, my ninjaforms page doesn’t load, my Quiz and Survey Master dashboard doesn’t load.

    I’m really frustrated and I have no idea what to do 🙁

    • This topic was modified 8 years, 8 months ago by meric1822.
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  • Moderator James Huff

    (@macmanx)

    8 years, 8 months ago

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Seventeen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter meric1822

    (@meric1822)

    8 years, 8 months ago

    That is so strange. It was some stupid little plugin causing all that harm. Should have know. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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