Incorrect sync

  • Alex_Olex

    (@alex_olex)


    4 weeks ago

    Google for WooCommerce is not syncing my product attributes correctly. Wrong images in GMC, it’s telling me that some attributes (size, color) are missing even though they are not. GMC is just a lot of work but no results.

    Besides, it interferes with Google Tag Manager outputting duplicate events.

    I do not recommend this plugin.

    • This topic was modified 4 weeks ago by Alex_Olex.
Viewing 1 replies (of 1 total)
  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    3 weeks, 4 days ago

    Hi @alex_olex,

    I am sorry to hear about the issues you faced with the integration.

    Could you please share a bit more detail so we can assist you in resolving this?

    • Can you please check and confirm if you have added the attributes correctly to the products?
    • For images, can you please try renaming the product image and use a naming convention such as productname-description (e.g, vernte-watch-green) and avoid using special characters like “()” or non-english characters and try again?
      • You can speed up sync by visiting the hidden test connection page located at wp-admin/admin.php?page=connection-test-admin-page and selecting Sync All Products with Google Merchant Center.
    • Can you please share if any other tag manager of the Google feed plugin was active on your site?
      • Could you please send a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”(please remove any sensitive information before sharing here.)

    Looking forward to your reply to assist you further!

Viewing 1 replies (of 1 total)

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