Import not working.

Resolved

(@computermobil)

Hi Fred.
Before buying the premium version of the magento importing plugin i tried to test it on a developing site.
I am sorry to say that it is just not working.
When imprting the products the process stopps with a 503 error after 2 or 3 products and you have to restart it again by hand. This is useless.
I did the settings on the server side as suggest and in fact more ram and a lot of time out, but still no way.
Maybe you have any idea, thank you in advance!
Here are the debug informations:

### BEGIN DEBUG INFO ###

WordPress info:
  Plugin URL: https://vapus.123host.at/wp-admin/admin.php?import=fgm2wc
  Site URL: https://vapus.123host.at
  Home URL: https://vapus.123host.at
  WP version: 5.8.1
  WP Memory limit: 1536M
  Multisite: no
  Permalink structure: /%postname%/
  Media in year/month folders: yes
  Active theme: Yobazar Child 1.0.0
  Active plugins: 
    FG Magento to WooCommerce 3.19.1
    WooCommerce 5.6.0

PHP info:
  PHP version: 7.4.23
  Web server info: Apache
  memory_limit: 2056M
  max_execution_time: 7200
  max_input_time: 30000
  post_max_size: 48M
  upload_max_filesize: 24M
  allow_url_fopen: 1
  PDO: mysql, odbc, pgsql, sqlite

MySQL info:
  MySQL version: 5.5.5
  max_allowed_packet: 16.00 MB
  wait_timeout: 28800

Plugin info:
  FG Magento to WooCommerce 3.19.1
  Add-ons:
  Options:
    automatic_empty: 
    url: https://shop.vapus.org
    hostname: localhost
    port: 3306
    database: vapusalt
    username: user_alt
    password: ***
    prefix: 
    skip_media: 
    first_image: as_is_and_featured
    skip_thumbnails: 
    import_external: 
    import_duplicates: 
    force_media_import: 
    first_image_not_in_gallery: 
    timeout: 20
    price: without_tax
    sale_price: special
    stock_management: 1
    import_as_pages: 
    logger_autorefresh: 1

### END DEBUG INFO ###

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author Kerfred
(@kerfred)

4 years, 6 months ago

Which error did you get exactly?

Thread Starter computermobil
(@computermobil)

4 years, 6 months ago

Hi, thank you for your reply.
You can find the error message in this screenshot, thank you in advance:

https://ibb.co/SVgX0Ld
Plugin Author Kerfred
(@kerfred)

4 years, 6 months ago
If the import hangs, please use our recommended settings during the migration.

The recommended php.ini settings are:
```
max_execution_time=7200
max_input_time=7200
memory_limit=2G
post_max_size=1G
upload_max_filesize=1G
```
Also please add:

define('WP_MEMORY_LIMIT', '2G');
in your wp-config.php file to increase the memory allowed by WordPress.

If you are on a shared host, you can’t modify the php.ini file. Another solution is to install WordPress on your local computer and run the import in local. In this case, you won’t have the limitations of the shared host. Here is the procedure:

on Windows: https://www.fredericgilles.net/migrate-wordpress-local-windows-server/
or on Mac: https://www.fredericgilles.net/how-to-migrate-to-wordpress-from-various-cms-on-a-mac-mamp-server/
In any case, if you click again on the import button, it will resume the import where it left off.
Thread Starter computermobil
(@computermobil)

4 years, 6 months ago
^Hi. Thanks again;
that did not help.
I checked the log files of my VPS (not shared hosting) and the output first was a warning like:

(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: https://vapus.123host.at/wp-admin/admin.php?import=fgm2wc

And the next one was an error with this error message:

End of script output before headers: admin-ajax.php, referer: https://vapus.123host.at/wp-admin/admin.php?import=fgm2wc

In fact i dont want to establish a local LAMP, this is too much work.

I tried with these setting:
```
### BEGIN DEBUG INFO ###

WordPress info:
  Plugin URL: https://vapus.123host.at/wp-admin/admin.php?import=fgm2wc
  Site URL: https://vapus.123host.at
  Home URL: https://vapus.123host.at
  WP version: 5.8.1
  WP Memory limit: 1G
  Multisite: no
  Permalink structure: /%postname%/
  Media in year/month folders: yes
  Active theme: Yobazar Child 1.0.0
  Active plugins: 
    FG Magento to WooCommerce 3.19.1
    WooCommerce 5.6.0

PHP info:
  PHP version: 7.4.23
  Web server info: Apache
  memory_limit: 2056M
  max_execution_time: 7200
  max_input_time: 30000
  post_max_size: 1G
  upload_max_filesize: 1G
  allow_url_fopen: 1
  PDO: mysql, odbc, pgsql, sqlite

MySQL info:
  MySQL version: 5.5.5
  max_allowed_packet: 16.00 MB
  wait_timeout: 28800

Plugin info:
  FG Magento to WooCommerce 3.19.1
  Add-ons:
  Options:
    automatic_empty: 
    url: https://shop.vapus.org
    hostname: localhost
    port: 3306
    database: vapusalt
    username: user_alt
    password: ***
    prefix: 
    skip_media: 
    first_image: as_is_and_featured
    skip_thumbnails: 
    import_external: 
    import_duplicates: 
    force_media_import: 
    first_image_not_in_gallery: 
    timeout: 20
    price: without_tax
    sale_price: special
    stock_management: 1
    import_as_pages: 
    logger_autorefresh: 1

### END DEBUG INFO ###
```
Thank you again.
- This reply was modified 4 years, 6 months ago by computermobil.
Plugin Author Kerfred
(@kerfred)

4 years, 6 months ago
If you use FastCGI, try this if the FastCGI config:
```
FcgidIdleTimeout 800
FcgidProcessLifeTime 800
FcgidIOTimeout 800
FcgidBusyTimeout 800
```
Thread Starter computermobil
(@computermobil)

4 years, 6 months ago

Thank you!
You pointed me correct. I switched from fast cgi to fpm and now it worked. Ok, took some time but finally all products are imported.
Kind regards!

Viewing 6 replies - 1 through 6 (of 6 total)

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