Images do not upload in custom theme

  • Resolved Julian

    (@juliangk)


    6 years ago

    Hello Denis,

    as stated in the other thread, I have the problem, that I can attach files as admin (in the comment edit mode) but not in the comments directly.

    I am working with a very old custom theme and can not use any other theme. I would appreciate some help with tracking the issue, if you can help?

    Which functions could be interfering with your “save_attachment()” function?
    I have been disabling function one by one in the theme to get other things working, but this one is a tough one, which I wasn’t able to solve.

    Any input would be highly appreciated!

    Thank you!

    regards
    Julian

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Denis Yanchevskiy

    (@denisco)

    6 years ago

    Hello @juliangk,

    Sorry for delay with answer.

    The save_attachment function uses the standard WP function media_handle_upload. This function exists in the core since 2.5.0. Thus, it should work well with old themes.

    Perhaps the reason is not the theme? Have you checked the Tools -> Site Health page?

    You can also try troubleshooting mode in the Health Check & Troubleshooting plugin to find the cause of the problem.

    quecodigo

    (@quecodig)

    6 years ago

    Hi,
    I have this same problem but with the Astra Theme.
    Which does not upload the attachment and leave it only as text
    regards

    Plugin Author Denis Yanchevskiy

    (@denisco)

    6 years ago

    Hello @quecodig,

    Have you tried the recommendations from my previous answer?

    P.S. Please create a separate topic for a separate question next time. This makes navigation a lot easier. Thanks.

    Thread Starter Julian

    (@juliangk)

    6 years ago

    Hello Denis,

    We finally found the problem, the old theme developer deregistered jQuery, that is why it was not working.

    It is working as intended now.

    Plugin Author Denis Yanchevskiy

    (@denisco)

    6 years ago

    Hello juliangk,

    Glad to hear that you solved your problem!

    Thanks for sharing the solution.

Viewing 5 replies - 1 through 5 (of 5 total)

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