Images are not getting optimized

Hi Marko,

Below is my answer to the focus points which you mentioned:–

• Did you convert images to WebP/AVIF? If so, what is the gain of that format? — I do not see an option to convert the images to webp/avif format on your tool. How do I convert to these advanced image formats with your tool?
• Do you optimize images using Smart compression level? Please try with it if you use Lossless — I mostly use Smart compression
• TinyPNG reduced image weight for less than 30kB, so it’s not significant gain — There are other images also where TinyPNG has reduced significantly whereas your tool just shows Well Done… message. Screenshots attached below.
• Does the same happen for a lot of images in your Media Library? If so, is there a chance to send me a link to some of these so we could check? — It’s happening for all the images on my media library. Sample product links: https://teensgoglobal.com/wp-content/uploads/2025/03/img-20250313-wa0006.jpg, https://teensgoglobal.com/wp-content/uploads/2025/03/img-20250313-wa0005.jpg, https://teensgoglobal.com/wp-content/uploads/2025/03/img-20250313-wa0002.jpg, https://teensgoglobal.com/wp-content/uploads/2025/03/img-20250313-wa0023.jpg

Coming to your question about “You also reported that optimization process within Media Library does not get completed, but the button is back to Optimize, is that correct?” — Yes this is correct and this is what is happening for all media files.

And when I install the Imagify tools plugin from the documentation link you shared, I could see it’s blocked by the firewall, as shown below.

$_POST requests to https://teensgoglobal.com/wp-admin/admin-ajax.php blocked Yes Blocked by .htaccess file, a firewall, or the host (http code is 403 Forbidden).

But the IP address (46.30.212.107) and URL (https://app.imagify.io/) provided in that documentation, is the IP address correct? Because I tried whitelisting that IP address and the URL but it still gave the same error message and also when I do nslookup for app.imagify.io, I could see this DNS is linked to diff IP address.

nslookup app.imagify.io
Server:    127.0.0.53 Address:  127.0.0.53#53 Non-authoritative answer: Name:  app.imagify.io Address: 104.26.6.10
Name:  app.imagify.io Address: 104.26.7.10
Name:  app.imagify.io Address: 172.67.74.85
Name:  app.imagify.io Address: 2606:4700:20::681a:60a
Name:  app.imagify.io Address: 2606:4700:20::ac43:4a55 Name:  app.imagify.io Address: 2606:4700:20::681a:70a

So could you please let me know what is the correct IP address which needs to be whitelisted?

And also let me know why your tool is not optimizing the images properly even though other tools are able to optimize the same images to a good extent. Is your tool credible enough to save on my images and to speed up my website? Also let me know if webp version is supported by your tool or not.

Hi Mark,

Thanks for your suggestions and my hosting provider has modified the WAF rules blocking the Admin AJAX calls and now everything’s fine and I could be able to optimize the images on my store now.

Thanks again for your help. You may close the ticket.