Hi @jefferisp7
Thank you for reaching out and it’s great to have you here at WooCommerce! First, it’d be helpful to ensure we’re on the same page. Just to clarify, are you importing your products from Shopify into WooCommerce? Next, could you please share which specific documentation you’re following for this import process?
Just for reference, here’s the WooCommerce documentation on the default product import process if you’d like to check it out: Product CSV Importer & Exporter.
Looking forward to your response!
thank you . Yes I am going from shopify and exported to csv and tried to align the fields, but it failed although it said it imported. I at work today so I will find the docs tomorrow but it was said to separate images in a single column by a comma and use the Image/Gallery field which is not in the importer. I have downloaded a csv from the existing product gallery to try and match up, but there seems to be no field for extra images.
Now, I used relative links for images instead of full urls. I don’t know if that would be a problem.
I found this info on the Etsy import page:
When Etsy product has multiple images, none of the images are imported. When an Etsy product has multiple images, these images have their own separate column headers in the CSV (e.g., IMAGE1, IMAGE2, etc.). However, WooCommerce requires a CSV to have a single column for images. Products with multiple images can have the image URLs contained within that single column, and the URLs are separated by commas. To fix the multiple product images issue, modify the CSV slightly so that all of the images in the IMAGE1, IMAGE2, IMAGE3, and IMAGE4 columns are combined into one.
https://woocommerce.com/document/importing-products-from-etsy/
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This reply was modified 10 months, 2 weeks ago by
jefferisp7.
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This reply was modified 10 months, 2 weeks ago by jefferisp7. Reason: more info
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This reply was modified 10 months, 2 weeks ago by jefferisp7.
Zee
(@doublezed2)
Hello jefferisp7,
Thank you for your reply.
It looks like some columns were not correctly mapped for import into WordPress.
Now, I used relative links for images instead of full urls. I don’t know if that would be a problem.
I suggest using full URLs instead of relative links.
Could you share the CSV file with me?
I want to import it on my test site and check how it works.
If there are any issues with the CSV file format, I will be happy to point out the issues and help you fix them.
Looking forward to your response. 🙂
thank you and I will try a download csv from the existing catalog and see if I can match the columns and will let you know Tuesday as I am away from my home office tomorrow to work on site. I’ll do a small test upload and see if it works.
Hi @jefferisp7,
Following up on the CSV import issue—were you able to complete the import? You mentioned you’d provide an update on Tuesday.
Okay I found out that the problem is the images when I put everything into matching columns from the woo export. It seems that the images exported from Shopify have some type of embedded code that takes them back to shopify.
/3_da0db9f4-3f0a-420d-8d98-0cd5cc7a19fd_large.jpg%EF%B9%96v=1543526303.webp or sftp://server//usr/home/ben /public_html/ben .com/wp-content/images/B271E001_large.jpg%EF%B9%96v=1543604834.jxl When I try to delete the external code to B271E001_large.jpg it is not found, and or B271E001_large.jpg ? v=1543604834.jxl it tries to create a URL that loops.
So apparently I can’t get a clean export of the images from Shopify.
