Plugin Support
qtwrk
(@qtwrk)
please make sure in QC -> domain -> setting ->server IP has updated to your new Vultr IP ?
Plugin Support
qtwrk
(@qtwrk)
please try :
1. provide the report number , you can get it from toolbox -> report -> click “send to LiteSpeed”
2. click “clean up unfinished data” and send again
Plugin Support
qtwrk
(@qtwrk)
Hi
did you click “clean up unfinished data” and re-send image optm again ?
Plugin Support
qtwrk
(@qtwrk)
please try
1. whitelist all our IPs https://quic.cloud/ips
2. refresh the domain key
3. clean up and send it again
please let me know when you have done them
Thread Starter
hqin
(@hqin)
hi,
I don’t know how to set a whitelist for the vps
2. done
3. “clean up unfinished data” is disabled now, sent:
Report number: XTERUGZD
Report date: 07/11/2021 00:08:16
Plugin Support
qtwrk
(@qtwrk)
this is weird, I can’t even find any log on image server about your request.
please create a ticket by mail to support at litespeedtech.com
we will investigate further
Thread Starter
hqin
(@hqin)
Hey,
Found msg in quick.cloud message:
Failed to notify WP to pick up optimized images
Unable to notify WordPress to pick up images from node 163.182.174.161. Check QUIC.cloud IPs are whitelisted at the firewall.
Tried to add 163.182.174.161 to Vultr’s firewall group rule, so what’s the Protocol & Port?
https://imgur.com/a/pZanthl
Plugin Support
qtwrk
(@qtwrk)
emmmm, I am not exactly familiar with Vultr
but please try , TCP , port 443
