Plugin Author
Richard
(@richardmallick)
Hi,
Thank you for contacting us. I hope you’re doing well.
We’ve already fixed this issue in the latest version of the plugin 2.10.3. Please update to the latest version and check if the problem persists.
If you still experience the error after updating, please let me know and I’ll be happy to assist further.
Best regards,
Richard
I’m checking on this and will update you once it’s resolved. Thank you very much, Richard.
Richard, the site is still down. I’m now seeing a new error. Please have a look
Warning: Undefined property: OXI_FLIP_BOX_PLUGINS\Modules\Visual_Composer::$wpdb in /home/michelee/public_html/wp-content/plugins/image-hover-effects-ultimate-visual-composer/Inc_Helper/Public_Helper.php on line 41
Fatal error: Uncaught Error: Call to a member function get_row() on null in /home/michelee/public_html/wp-content/plugins/image-hover-effects-ultimate-visual-composer/Inc_Helper/Public_Helper.php:41 Stack trace: #0 /home/michelee/public_html/wp-content/plugins/image-hover-effects-ultimate-visual-composer/Modules/Visual_Composer.php(47): OXI_FLIP_BOX_PLUGINS\Modules\Visual_Composer->shortcode_render()
Plugin Author
Richard
(@richardmallick)
Hello,
Thank you for finding the error and informing us.
We’ve fixed the issues and released the latest version of the plugin. Could you please update to the new version?
If you still experience any issues, please let us know.
Best regards,
Richard
Hello Richard,
Thank you for your quick response and for fixing the issue. I’ll update to the latest version of the plugin and let you know if I run into any further problems.
Hello Richard,
Thanks a lot for fixing the issue so quickly. I updated the plugin, and now everything is working fine. I really appreciate your help.
Hello I also received the fatal error (plugin failed update first time, killed site unbeknownst to me for hours, updated plugin again “successfully”, but did not resolve problems on the site.) and attempted to rollback my site and the plugin is showing as newest version but anytime this plugin is activated, the site formatting goes haywire. If deactivated, the site works fine, but no flip boxes of course. Please assist. Thanks!
Plugin Author
Richard
(@richardmallick)
Hello lt79,
Could you please create a new thread to explain the issues in detail, including the exact fatal error message? It would also be very helpful if you could provide your site URL.
Thank you.
Best regards,
Richard
Hello Richard,
I getting this new error, could you please check this
Error Details
An error of type E_ERROR was caused in line 91 of the file /home3/public_html/wp-content/plugins/image-hover-effects-ultimate-visual-composer/index.php. Error message: Uncaught Error: Class “OXI_FLIP_BOX_PLUGINS\Classes\Installation” not found in /home3/public_html/wp-content/plugins/image-hover-effects-ultimate-visual-composer/index.php:91
Stack trace:
#0 /home3/public_html/wp-includes/class-wp-hook.php(324): {closure}(Object(Plugin_Upgrader), Array)
#1 /home3/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#2 /home3/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /home3/public_html/wp-admin/includes/class-plugin-upgrader.php(412): do_action(‘upgrader_proces…, Object(Plugin_Upgrader), Array)
#4 /home3/public_html/wp-admin/includes/ajax-actions.php(4650): Plugin_Upgrader->bulk_upgrade(Array)
#5 /home3/public_html/wp-includes/class-wp-hook.php(324): wp_ajax_update_plugin(“)
#6 /home3/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(“, Array)
#7 /home3/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#8 /home3/public_html/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_update-…’)
#9 {main}
thrown
Plugin Author
Richard
(@richardmallick)
Hi,
We have fixed all those issues. Could you please check and let me know?
Regards,
Richard.
