I’ve faced some issues with using this plugin. I hope you’ll reply me

leonbhuiyan
(@leonbhuiyan)

7 months, 1 week ago
Hello Bokster Comunity,

I hope everything is going well!

I’ve used the bookstore plugin and I am happy to use this plugin. However, I’ve faced some issues with using this plugin.
- The first thing is that when I’m approved for the pending appointments, I don’t receive any confirmation mail.
- The second thing is that when users want to change their profile image from the dashboard, there is no response.
Thank you.

Leon Bhuiyan
- This topic was modified 7 months, 1 week ago by leonbhuiyan.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support mialewp
(@mialewp)

7 months, 1 week ago

Hello @leonbhuiyan,

Good day!

Thanks for reaching out.

1. To provide clarity, when a manager approves an Appointment the email notifications will be sent to the Customer and the Agent. https://tppr.me/xV3G6W

If you are a Manager, you should not get any email, instead, you will get an small popup in the corner telling you that the Appointment is saved as Approved https://tppr.me/KfMtRw

Also, please go to the Integrations -> Email page and check if your mail sender plugin is working.

2. Because WordPress does not allow Guest to upload file to the website, so we only send to user to Profile page, after that the user could use Gravatar to update avatar https://tppr.me/6AifNy

Hope these clears your concerns.

Please let us know if you have any further questions.

Best regards,

Mia

Thread Starter leonbhuiyan
(@leonbhuiyan)

7 months, 1 week ago

Hello @mialewp

Hope you are doing well!

Thank you so much for replying to me.

Regarding the mail, when I pay dollars for a booking the booking is pending. Also, as a user, I got an email that the appointment is pending right that is good.

Also, I need one clarification from you, As a customer when I pay dollars for a booking the booking is pending. so when the manager approves my appointment, Then as a user should get a confirmation mail. I think that confirmation mail is needed for every user.

Sincerely

Leon Bhuiyan

Viewing 2 replies - 1 through 2 (of 2 total)

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