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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @rik0399 Hi mate,

    Thanks for your comment. Could you please share a few more details about the issue and how to reproduce it?

    To better understand the problem, please record a screencast (screen recording) showing the issue. You can easily do this using http://www.loom.com and share the link with us here.

    Best regards,
    QuadLayers Support Team

    Thread Starter Rik0399

    (@rik0399)

    Hi,

    All you need to know is that the checkbox does not remain ‘checked’ upon save? 🙂

    Regards

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @rik0399,

    We’ve installed the plugin you mentioned (HTML5 Audio Player) together with Search Exclude, excluded several posts and pages, and everything worked correctly in the frontend search results.
    Please check our screenshots here:
    https://snipboard.io/PBkDRw.jpg
    https://snipboard.io/gJ68EK.jpg

    Could you please let us know if the checkbox unchecking happens after a specific interaction, after some time, or follows any particular pattern? This will help us reproduce the issue more accurately.

    Best regards,
    QuadLayers Support Team

    Thread Starter Rik0399

    (@rik0399)

    Hi Team,

    Thanks for that …

    When the box is checked, it becomes unchecked when saved

    Many Thanks

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @rik0399 <span style=”font-size: inherit;”>Hi,</span><article class=”text-token-text-primary w-full focus:outline-none [–shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(–shadow-height) has-data-writing-block:pt-(–shadow-height) [&:has([data-writing-block])>*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(–header-height)+min(200px,max(70px,20svh)))]” tabindex=”-1″ dir=”auto” data-turn-id=”request-68c804dd-7d60-8324-b60d-ff19ca0f5d24-4″ data-testid=”conversation-turn-133″ data-scroll-anchor=”true” data-turn=”assistant”>


    Thanks for confirming. We’ve tried multiple times to reproduce the behavior you mentioned, but in our local and test environments the checkbox remains checked after saving.


    It’s a bit difficult to replicate since we don’t experience the same issue here. It might be related to a specific setup or another plugin interaction on your site.


    If you notice any particular pattern or condition that triggers it, feel free to share it and we’ll be happy to take another look.


    Best regards,
    QuadLayers Support Team

    </article>

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