How to unblock a legit user who got blocked

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  • Plugin Support wfmargaret

    (@wfmargaret)

    1 month, 3 weeks ago

    Hi @teknoflair,

    Thanks for reaching out! The block in the screenshot is only temporary, so it may have been lifted already. Do they still see a block page?

    You can find active blocks in Wordfence > Firewall > Blocking. The lockout time is set in Firewall > All Options > Blocking > Amount of time a user is locked out.

    Please let me know if you have any questions!

    Thanks,
    Margaret

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