How to ask for support

Hey users,

I noticed that a lot of the support requests are kind of hard to debug because there are missing some crucial information for me to help you as efficiently as possible.

So I wrote a small guide here.

Your support request should include:

– a link to your website where the problem occurs
– which protection mode you are using (password/captcha/ReCaptcha)
– the page builder (if there is one), that you use
– You can also upload videos/screenshots/files with these free tools and post a link inside the support ticket: https://wetransfer.com/ (videos and files), https://imgur.com/ (images, screenshots).

This will help me and you to fix any upcoming problems as soon as possible and ensures a steady development of Passster.

Thanks a lot,
Patrick