Hostgator.

Hi,

Three months ago I generated a security certificate using the plugin and had hostgator install it for me. It has expired but I used the plugin to generate a new one. Hostgator don’t support lets encrypt automatically so I have contacted them to install the renewed one. I advised them it should be in the same location but they are advising that one has expired. I don’t have root access on my hosting package.

Could you advise where I should point them in order to help them find the new certificate?

Cheers,
Bobby.