I have the same problem. I’ve been a customer for many years and also have a lifetime license. I just purchased another license a couple weeks ago and sent in 3 support tickets in the past year with zero response. The latest ticket was a few days ago and I’m still waiting. I’ll lodge a complaint with payPal if no response comes in the next few days. It’s unfortunate because they used to have good service and they have a great plugin.
Thread Starter
jmorti
(@jmorti)
It’s been months now. I was thinking maybe the developer passed away or something but they posted a black Friday promo to the site…
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This reply was modified 3 years, 4 months ago by
jmorti.
I requested a refund via PayPal’s support channels.
Yeah used to have a good service – key word used to.
I have to contact my card company and dispute now. I bought the Premium API and it doesn’t trigger the function to work in backend so I sent them 50 bucks for nothing. If I upgrade for a year service I should get a year service.
Thread Starter
jmorti
(@jmorti)
Same thing here but for some reason PayPal didn’t refund my money.
