Home Page Crashed.

Resolved softasia
(@softasia)

2 years, 11 months ago

Hi,
I have the biggest issue after installing the Web optimization plugin everything is working fine but after some time I have found that my page is crashed. When I go back and clear the cache manually it starts working again. I have scheduled the cache clear and tried some other ways to solve this problem but it happens again and again. Can you please help me to solve this problem? It is very urgent to me because I am losing my client because of this little shit thing.

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support Mane Grigoryan
(@manegr)

2 years, 11 months ago

Hi dear @softasia ,
Thanks for contacting us.

I am very sorry but I should ask you to contact our technical team to solve this issue. Please contact us using the following form.

Please mention this forum post link in your email.
Regards, Mane

Thread Starter softasia
(@softasia)

2 years, 11 months ago

I already generated a ticket on support but nobody has replied for 24 hours.

Plugin Support Mane Grigoryan
(@manegr)

2 years, 11 months ago

Dear @softasia ,
We are sorry for the caused inconvenience.

The team has contacted you back. We will do our best to resolve the issue ASAP.

Regards, Mane

DAVID PIRES PAZ
(@cbsc)

2 years, 11 months ago

@manegr

————————————————
======= TENTE ISSO: =======
— > https://prnt.sc/CcsxDlg4tWaC <–
————————————————

Eu estava com o mesmo problema. Então mudei de extremo para forte e então fui feliz. Tente fazer o mesmo. Link acima.
Comigo funcionou!
Boa sorte!

Plugin Support Mane Grigoryan
(@manegr)

2 years, 10 months ago

Dear @cbsc ,
We are happy to hear it worked for you and you are not facing issues.

Feel free to let us know in case of any issues.
Regards, Mane

Thread Starter softasia
(@softasia)

2 years, 10 months ago

I am still facing issues with page crash and menus not working

Plugin Support Mane Grigoryan
(@manegr)

2 years, 10 months ago

Hi dear @softasia ,
We are sorry to hear you are facing issues.

The website is working with no issues on our side. Will you please kindly send us screenshots of the issue you are facing to assist you?

Regards, Mane

Plugin Support Mane Grigoryan
(@manegr)

2 years, 10 months ago

Dear @softasia ,
We are still not facing any issues, thus we will go ahead and resolve this topic.

Please, let us know in case you face any further issues.
Regards, Mane

Viewing 8 replies - 1 through 8 (of 8 total)

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