Help! I’m stuck setting up Woocommerce (using Elementor)

Resolved phlipr
(@phlipr)

3 weeks, 3 days ago

Hi everybody,

My name is Philippe. I’m setting up the new website (and shop) for AA Vlaanderen.
I work as a volunteer and I have to learn everything on my own 🙂 which is not always easy.

I made the site using Elementor which I like a lot by-the-way. Now I’m trying to make a copy of the existing webshop (www.aavlaanderen.be) and I have difficulties to indicate the homepage for the shop in Woocommerce. Also have difficulties to create the product page as I would like.
Can anybody help me?
Many thanks in advance

Philippe

<details><summary>System Status Report</summary>

 ### WordPress Environment ### WordPress address (URL): [Redacted] Site address (URL): [Redacted] WC Version: 10.3.5 Legacy REST API Package Version: De Legacy REST-API plugin is niet geïnstalleerd op deze website. Action Scheduler Version: ✔ 3.9.3 Log Directory Writable: ✔ WP Version: 6.8.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: nl_BE External object cache: – ### Server Environment ### Server Info: Apache/2 Server Architecture: Linux 4.18.0-553.46.1.el8_10.x86_64 x86_64 PHP Version: 8.1.33 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.61.1 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 10.6.24-MariaDB Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### [REDACTED] ### Post Type Counts ### attachment: 285 custom_css: 2 customize_changeset: 4 e-floating-buttons: 1 elementor_font: 1 elementor_library: 10 elementor_snippet: 7 nav_menu_item: 35 oembed_cache: 1 page: 39 post: 1 product: 101 product_variation: 12 revision: 4608 sc_form: 1 shop_order_placehold: 1 um_directory: 1 um_form: 3 wp_font_face: 33 wp_font_family: 12 wp_global_styles: 4 wp_navigation: 1 wpcode: 4 wpforms: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ❌Foutmeldingen zouden niet getoond moeten worden aan bezoekers. ### Active Plugins (8) ### Duplicate Page: door mndpsingh287 – 4.5.6 Elementor Pro: door Elementor.com – 3.33.1 Elementor: door Elementor.com – 3.33.1 WPCode Lite: door WPCode – 2.3.1 Members: door MemberPress – 3.2.18 Mollie Payments for WooCommerce: door Mollie – 8.1.1 WooCommerce: door Automattic – 10.3.5 WPvivid Backup Plugin: door WPvivid Backup & Migration – 0.9.121 ### Inactive Plugins (0) ### ### Dropin Plugins () ### maintenance.php: maintenance.php ### Must Use Plugins (2) ### Elementor Safe Mode: door Elementor.com – 1.0.0 WordPress automation by Installatron: door – ### Settings ### Legacy API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – Enabled Features: analytics marketplace order_attribution site_visibility_badge remote_logging blueprint point_of_sale custom_order_tables ### Logging ### Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 dagen Level threshold: – Log directory size: 454 KB ### WC Pages ### Winkelbasis: #8836 - /shop/ Winkelwagen: ❌ Pagina ID is aangegeven maar de pagina bestaat niet Afrekenen: ❌ Pagina heeft geen [woocommerce_checkout] shortcode of het woocommerce/checkout blok. Mijn account: ❌ Pagina bevat niet de [woocommerce_my_account] shortcode. Algemene voorwaarden: ❌ Pagina niet ingesteld ### Theme ### Name: Hello Elementor Version: 3.4.5 Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ❌ – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt raden we het gebruik van een child thema aan. Zie: Hoe maak je een child thema Theme type: Klassiek thema WooCommerce Support: ✔ ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner onboarding onboarding-tasks pattern-toolkit-full-composability product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions printful shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page launch-your-store Disabled Features: product-data-views experimental-blocks experimental-iapi-mini-cart experimental-iapi-runtime coming-soon-newsletter-template minified-js product-pre-publish-modal settings async-product-editor-category-field product-editor-template-system use-wp-horizon rest-api-v4 Daily Cron: ✔ Next scheduled: 2025-11-19 15:18:47 +01:00 Options: ✔ Notes: 100 Onboarding: completed ### Action Scheduler ### Afgerond: 1.133 Oldest: 2025-10-19 17:52:10 +0200 Newest: 2025-11-19 15:47:58 +0100 Mislukt: 62 Oldest: 2024-09-30 16:05:37 +0200 Newest: 2025-06-27 15:49:12 +0200 In afwachting: 12 Oldest: 2025-11-19 16:40:46 +0100 Newest: 2025-11-20 09:13:39 +0100 ### Status report information ### Generated at: 2025-11-19 16:09:57 +01:00 
</details>

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Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

3 weeks, 3 days ago
Hi there!

Thank you for reaching out, and it’s great to hear that you’re setting up the new website and shop for AA Vlaanderen. You’re doing amazing work learning everything on your own isn’t always easy, but you’re definitely on the right track. 😊

Before I guide you further, I just want to clarify what exactly you’re trying to achieve with the shop page, so I can give you the right instructions.

Could you please confirm one of the following:

Option 1:

You want to set a custom page as the WooCommerce Shop page
(Meaning: this page will act as the main store/catalog page in WooCommerce settings.) If this what you want you can follow the these steps:
1. Go to WooCommerce → Settings → Products
2. Set the Shop Page to the page you want to act as your main store page.
3. Make sure that WooCommerce blocks/widgets are added to that page if needed.
Option 2:

You want the Shop page to become the homepage/front page of the website
(Meaning: when someone visits your website, the shop appears as the first page.)
1. WordPress dashboard -> Settings → Reading → Homepage displays → A static page → Shop page
Regarding creating the product page the way you want, I would suggest contacting the Elementor support team here: https://wordpress.org/plugins/elementor/. They know the plugin settings very well and can guide you on how to edit the product page using the Elementor plugin.
Thread Starter phlipr
(@phlipr)

3 weeks, 3 days ago
Hello! Thanks for your help!

I indeed want to set a custom page as the WooCommerce Shop page and I already tried what you explain here: go to WooCommerce → Settings → Products and set the Shop Page as my store page.
But… what do you mean by this: ‘Make sure that WooCommerce blocks/widgets are added to that page if needed’?

(Sorry, but I’m new to all this…)
Plugin Contributor Albert Juhé Lluveras
(@aljullu)

3 weeks, 3 days ago
Hi there @phlipr, let me try to help:

I indeed want to set a custom page as the WooCommerce Shop page and I already tried what you explain here: go to WooCommerce → Settings → Products and set the Shop Page as my store page.

That’s good! Can you confirm that if you click on Visit Store from the admin, the correct page is opened?

But… what do you mean by this: ‘Make sure that WooCommerce blocks/widgets are added to that page if needed’?

This might vary a little bit depending on the theme you are using and whether you are using Gutenberg (the WordPress’ default editor) or Elementor.

First of all, you will need to know if your theme is a block theme or a classic theme. You will know you are using a block theme if you see Appearance → Editor in the left menu.
- If you are using a block theme: go to Appearance → Editor → Templates → Product Catalog and edit the template as you wish. You might not want to make any changes, or you might want to tweak a lot. You can read more about the Site Editor in the WordPress.com docs.
- If you are using a classic theme: go to Appearance → Customizer → WooCommerce to tweak some settings of the shop page. You can also modify the page directly by going to Pages → Shop (or the page you set as the Shop page) and editing its contents, but keep in mind that in classic themes, WooCommerce adds the product grid automatically, so there are fewer customization options available. If you have Elementor, you might see an Edit with Elementor button at the top left to open its editor.
Hope that helps!
Thread Starter phlipr
(@phlipr)

3 weeks, 3 days ago
Hi Albert, thnkas for taking some time to help me!
1. ‘Can you confirm that if you click on Visit Store from the admin, the correct page is opened?’
  -> Yes it opens the right page!
2. I’m actually not using a theme…. I’m trying to build a ‘Product archive’ page with elementor. I’m trying to make a copy that resembles the old shop: http://www.aavlaanderen.be
🙂 yes, ypou help me.
Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

3 weeks, 3 days ago

Hi there!

Great, thanks for confirming that Visit Store opens the correct page, and I’m glad to hear the previous steps were helpful.

I’m a little bit confused about what exactly you’re looking to do next. Since the correct page opens when you visit the store from the admin, could you please confirm if you want to change that page and make it similar to your old site using Elementor?

Thread Starter phlipr
(@phlipr)

3 weeks, 3 days ago

Yes, that’s exactly the idea and I’m stuck there…

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

3 weeks, 3 days ago

Hi there!

Thank you for the update. Please note that in this forum we provide support only for WooCommerce core features. Since you want to customize the archive page with Elementor, I would suggest contacting the Elementor support team, as they can guide you on how to customize the archive page to make it similar to your old site.

You can reach them here: https://wordpress.org/plugins/elementor/

Thread Starter phlipr
(@phlipr)

3 weeks, 3 days ago

I understand. If I have more quetions about Woocommerce, I’ll be there 🙂

Plugin Support Moses M. (woo-hc)
(@mosesmedh)

3 weeks, 3 days ago

You’re always welcome @phlipr.

In the meantime, if you’re happy with how quickly we responded and the support you received on the forum, we would really appreciate it if you could take a moment to leave us a review here: https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

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